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B2B SaaSOrbit Analytics

Onboarding That Got Teams to the First Aha in a Day

Day-1 activation 18% → 47%

Time-to-first-chart under 20 minutes

Trial-to-paid conversion +9 pts

The challenge

New workspaces stalled after invite. Users landed in an empty dashboard and never connected a data source.

What we shipped

We redesigned activation as a three-step checklist with sample data, a guided connector, and in-app jobs that pinged the admin until the first chart existed.